Laurie Gray

The most successful AI products of the next decade won't be defined by their processing power, but by the trust users place in them.

I architect the strategic and ethical frameworks that allow humans to thrive in an AI-powered world. Operating at the Trust Nexus, I bridge the gap between engineering complexity and human-centric adoption by synthesizing strategic UX design, AI governance, and technical machine learning literacy.

Deep Technical and Regulatory Rigor

While many approach AI as a "black box," my work is grounded in a rigorous foundation. By combining MIT Professional Education in Artificial Intelligence/Machine Learning with AI Governance & Privacy training via the Luiza Jarovsky Academy, I ensure that innovation is both technically sound and ethically compliant.

I don’t just design interfaces; I design integrated systems that are transparent, contextually-relevant, and purposefully human.

Translating Technical Complexity I leverage my MIT-backed AI and machine learning literacy to ensure engineering possibilities align with human needs. I translate model logic and data constraints into intuitive experience roadmaps that prioritize the user.

Designing for Trust and Integrity By integrating AI Governance and Privacy-by-Design frameworks, I move ethics from a checklist to a core feature. I ensure that safety and transparency are built into the fabric of the user experience.

Mastering Contextual Agency This is my primary area of expertise. I synthesize technical and ethical rigor to arrive at properly contextualized systems that preserve human agency. Through this lens, I build human-system interactions that are ethical, safe, and efficient.

Designing for an Automated World

I am currently working toward my AICP Certification to further integrate compliance and design, creating the safe and ethical systems necessary for our future.

Let’s design a world where humans don’t just use AI; they thrive with it.

I have applied my craft in numerous projects in the following areas:

Product development and management

User/customer experience research and design

Program design and development

Innovation

Agile Project Management

Facilitation and training

Knowledge management

Healthcare

Taxonomy development, governance and search

Machine Learning and Artificial Intelligence

Testimonials

My specialty is digital work, but some of my favorite and most successful efforts have involved efforts in other domains.

User/Customer Research & Design

Knowing when and how to involve people makes the difference in successful products. I began my career in research and it remains a cornerstone of my daily work.

Facilitation and Training

There is no finer way to solve communication breakdowns among teams than through facilitated experiences and well-designed training. I differentiate experiences by focusing on user needs and ensuring they remain aligned to business objectives.

Service Design & Development

My talent for systems-oriented thinking means I can see the big, interconnected pictures and the details necessary for success at the same time.

Outside of work, I am a licensed vintage race car driver, driving a 1960 Austin Healey Bugeye Sprite

image of small red Austin Healey race car