I specialize in diagnosing and resolving communication and information breakdowns between groups. I apply my expert skills to create innovative, memorable, and successful experiences for those involved as we resolve the challenges. This drives stronger business outcomes, cost savings, positive ROI and improved user satisfaction.
I am a proven leader in developing young talent, leading teams and conceiving and executing new business initiatives focused on experience improvement. I employ a hands-on approach, doing what it takes to successfully launch products, systems and services to their intended users.
This site highlights a handful of my favorite projects over the duration of my career. Each has an element of solving information and communication problems as a way to improve experiences and drive business results.
I have applied my craft in numerous projects in the following areas:
Laurie is an incredibly empathetic and brilliant leader that I've had the privilege of reporting into. To say she is kind, patient and knowledgeable about the field is just the tip of the iceberg. I cherished every learning moment we've shared with one another as well as the coaching she's given to me over my tenure on her team. I owe the direction and trajectory of my career henceforth to her unwavering support and fierce advocacy which I'm so incredibly grateful for.
Wow, where do I begin. First and foremost Laurie is one of the smartest individuals I've had the pleasure to work with. Through her innovative and intuitive thought process she's been instrumental in architecting amazing products for OneSpring clients. Her ability to work with anyone has made her a true asset to our business and the OneSpring brand. Thank you Laurie for all your hard & smart work.