Laurie Gray
I bridge the communication gaps between humans and technology—helping people, teams, and organizations understand and trust the intelligent systems they use. My creative solutions are fueled by user empathy, deep design expertise, and a passion for building AI experiences that empower, not replace, humans.
Whether it’s users and technology, customers and brands, or teams within organizations, I bring clarity and alignment to complex conversations. With extensive experience in User Experience and emerging AI strategy, I’m a human-centered strategist who thrives in collaboration. My empathy fuels solutions that stick, driving innovation, adoption, and real business impact.
As AI becomes the third party in every digital interaction, clear and ethical communication is more critical than ever. My specialty is helping organizations design and deploy successful AI efforts that work with people: transparent, trustworthy, and purposefully human.
Let’s make your human-AI relationship work better. Contact me today.
I have applied my craft in numerous projects in the following areas:
Testimonials
Laurie is an incredibly empathetic and brilliant leader that I've had the privilege of reporting into. To say she is kind, patient and knowledgeable about the field is just the tip of the iceberg. I cherished every learning moment we've shared with one another as well as the coaching she's given to me over my tenure on her team. I owe the direction and trajectory of my career henceforth to her unwavering support and fierce advocacy which I'm so incredibly grateful for.
Wow, where do I begin. First and foremost Laurie is one of the smartest individuals I've had the pleasure to work with. Through her innovative and intuitive thought process she's been instrumental in architecting amazing products for OneSpring clients. Her ability to work with anyone has made her a true asset to our business and the OneSpring brand. Thank you Laurie for all your hard & smart work.
My specialty is digital work, but some of my favorite and most successful efforts have involved efforts in other domains.
User/Customer Research & Design
Knowing when and how to involve people makes the difference in successful products. I began my career in research and it remains a cornerstone of my daily work.Facilitation and Training
There is no finer way to solve communication breakdowns among teams than through facilitated experiences and well-designed training. I differentiate experiences by focusing on user needs and ensuring they remain aligned to business objectives.Service Design & Development
My talent for systems-oriented thinking means I can see the big, interconnected pictures and the details necessary for success at the same time.Outside of work, I am a licensed vintage race car driver, driving a 1960 Austin Healey Bugeye Sprite
